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FAQ's
Q: How does the process work?
A: Please start by calling or texting us to schedule you an appointment, from there we will appear at your location on agreed upon time. The rest is taken care of from there and a physical or emailed invoice will be provided
Q: Do you work on Craftsman or Homelite Trimmers?
A: No, we do not. Due to rising costs, inexpensive trimmers, leaf blowers and chainsaws generally cost more than their original purchase price to repair. We only work on Stihl and Echo trimmers, leaf blowers and chainsaws
Q: Do You Sell New Equipment?
A: Unfortunately as of September 2024 we no longer sell equipment. Feel free to call for more information as we may have the occasional trade in.
Q: Can you come to my home and fix my mower? (House Call)
A: Yes! We are a 100% Mobile, On-Site service. We come straight to you at no extra cost.
Q: Do you work on ATV's, Motorcycles or Boats?
A: As of right now, no we do not
Q: When can I expect my lawn mower/snowblower returned?
A: About 90% of the time, we are able to complete the service that same day. On the slight occasion where parts may need to be ordered or the job consumes more time than expected, we will ask you if we can take your piece of equipment back with us and return it at a later date.
Q: I can't get through on the phone, what can I do?
A: We are on call 24 Hours a day. You should receive a call back from us relatively quickly. Text message is also available
Q: When is the best time to schedule my equipment in?
A: Our slow season is Mid February-End of March, this is the perfect time to schedule in spring equipment. And September-Mid November is prime time for winter equipment. Having your equipment serviced ahead of time allows for a quicker turn around time and less stress to you in the future
Q: Do you service electric/battery equipment
A: No, we only handle name-brand gasoline powered equipment
Q: What payment methods do you accept?
A: We accept Cash, Check and Credit/Debit Cards
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